FAQs
For Retail Customers (1 Piece) & Wholesale Buyers (Bulk Order)
For Retail Customers - 1 Piece
How do I order as a customer?
Go to Shop, select your product, choose colour, Add to Cart and Checkout. Retail customers order 1 piece at a time. Payment is 100% Advance - VISA, Mastercard, Western Union or Bank Transfer.
How much is delivery for a customer?
Delivery is via DHL Express. Processing: 7-10 Days + DHL Delivery: 7-10 Working Days = Total 18-24 Days. Tracking is provided. We aim to deliver earlier than estimated.
Can a customer return or exchange?
Yes. If product is damaged or wrong item received, contact us within 7 days with photos. We will arrange return / exchange or refund for retail customers.
Is the leather 100% real?
Yes. 100% Real Leather Guarantee. We use vegetable-tanned full-grain leather. Every piece is handcrafted in Gujrat, Pakistan. Sample Before Bulk is available for wholesale buyers.
For Wholesale Buyers - Bulk Order
What is MOQ for buyers?
MOQ for wholesale buyers is: Jackets 50+ Units, Biker Suits 25+ Units, Small Items like Wallets / Card Holders / Keychains 100+ Units. For less quantity, please contact us for a Sample Order.
How do I order as a buyer?
Go to Wholesale / B2B page, fill the form with Company Name, Quantity, and Design / Logo. We will send Wholesale Quotation within 24 Hours. Do NOT use Cart for bulk orders.
What is payment for wholesale buyers?
For wholesale buyers: 50% Advance - 50% Before Dispatch. Payment via Western Union or Bank Transfer / T/T. Sample Before Bulk is available so you can check quality first.
Can buyers add Custom Logo / Private Label?
Yes. Custom Logo Available for wholesale buyers. We can engrave / emboss your logo, add your brand label, and do custom packaging. Send your logo on WhatsApp / Email.
What is delivery time for bulk orders?
Bulk production time depends on quantity. After sample approval, production is 15-25 days + DHL Delivery 7-10 Working Days. Tracking is provided for buyers.