Privacy Policy

Your Trust Is Our Craft.

At KROSSFORD, we handcraft leather goods that last for years. We treat your privacy the same way - with care, honesty, and respect.

This policy is simple: We collect only what we need to deliver your order perfectly. Nothing more. We never sell your data. Never.

1. What We Collect - And Why

We only ask for what is needed to serve you:

• Your Name & Contact - So we can confirm your order and update you on WhatsApp / Email.

• Your Shipping Address - So your bag reaches you safely, anywhere in the world.

• Your Order Details - Including your custom engraving or logo, so we make exactly what you asked for.

For wholesale buyers, this may also include Company Name and business contact details for quotation and invoicing.

That's it. No hidden tracking. No unnecessary questions.

2. Your Payment Is Always Safe

When you pay, your card details go directly to our trusted payment partners - Visa, Mastercard, Western Union, or Bank Transfer.

We never see, store, or save your card number, CVV, or bank details. Your money is protected by bank-level security.

For our B2B partners, we follow a fair and transparent system: 50% Advance to start production, 50% Before Dispatch. You always know where your money is.

3. We Never Sell Your Data

This is our promise, in writing.

Your information is shared ONLY with the people who need it to deliver your order - like the shipping courier. No one else. Not for ads. Not for money. Never.

Your custom logo designs and personal engravings are 100% yours. We will never reuse or share them without your permission.

4. You Are In Control

You own your data. You can at any time:

• Ask us what information we have about you.

• Ask us to correct it or delete it.

• Ask us to stop contacting you.

Just write to us at hello@krossford.com - A real person will reply within 48 hours, not a robot.

5. A Small Note On Cookies

We use cookies only to remember your cart and make our website faster for you. You can turn them off anytime in your browser. Your experience stays yours.

Our Commitment

100% Real Leather Guarantee | Sample Before Bulk | Custom Logo Available

If you ever feel your privacy was not respected, tell us directly. We will fix it. Because for KROSSFORD, a customer / buyer is not an order number - you are part of our story.

Questions? hello@krossford.com